Returns & Exchanges
At Something Went Wrong, we believe fashion should be effortless even when things don't go as planned. If your order isn't a perfect fit, you can return or exchange any item within 30 days of delivery.
Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in unworn condition.
Ship It Back
Print the prepaid shipping label provided in the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing